Navigent FAQ: pricing, channels, security, integrations.
Navigent FAQ for B2B buyers: pricing math, channel coverage by tier, warm-up, SOC 2 and GDPR posture, integration depth, and migration paths. No marketing fluff.
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The questions we hear most.
Short, honest answers to what prospects ask before they buy.
Connect unlimited LinkedIn accounts on every plan (including Solo $99/mo) with per-account residential proxies and 20 invites + 100 DMs per day safety caps.
Run inbox warm-up across Gmail, Google Workspace, Outlook, and IMAP at no extra charge on every tier, not as a paid add-on or upsell.
Operate under SOC 2 Type II readiness and GDPR compliance with EU and US data residency available on every paid plan.
Chain email, LinkedIn, WhatsApp, Instagram, and SMS in one sequence with If-Connected, If-ICP, and If-Replied branches plus AI personalization tokens.
Refresh 300M+ contact profiles in real time with 99.8% email verification accuracy and direct-dial phone coverage across 60+ countries.
Import HubSpot, Salesforce, Pipedrive, or Attio pipelines in one click and sync two-way at the contact, company, and deal level with de-duplication.
Pay flat monthly USD with annual billing: Solo $99, Pro $249, Agency $499, Enterprise custom. No setup fees, no warm-up upcharge, no seat minimums on Solo or Pro.
Build on the REST API launching Q3 2026 with OAuth 2.0, scoped tokens, full sequence and contact coverage, and sandbox keys available now for early access.
Run several Google Workspace or Microsoft 365 domains under one workspace with isolated data per domain and a single billing account for the parent org.
Get founder-led support: a real person on the team replies, escalations go straight to engineering, and feature requests ship in days, not quarters.
Publish branded client reports under your own brand on the Agency tier with custom domain, logo, and color theming.
Personalize every send with AI pulling from live LinkedIn data, company news, intent signals, and your past wins, with token-level preview before launch.
Frequently asked questions
How much does Navigent cost?
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Navigent offers three plans: Solo at $99 per month, Pro at $249 per month for up to 5 reps, and Agency at $499 flat per month with unlimited client workspaces. All plans include the full 300 million contact database and 5 outbound channels.
Does Navigent offer a free trial?
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Yes, every plan includes a 14 day free trial with no credit card required. You get full access to ICP scoring, all 5 channels, and the SmartChat AI SDR during the trial.
What is Navigent's refund policy?
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We offer a 30 day money back guarantee on all annual plans. Monthly subscriptions can be cancelled at any time and will not renew at the next billing cycle.
Which outbound channels does Navigent support?
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Navigent supports Email, LinkedIn, WhatsApp, Instagram, and SMS from a single unified inbox. You can sequence touches across all 5 channels in a single campaign.
Is Navigent secure and GDPR compliant?
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Navigent is SOC 2 Type II certified, fully GDPR compliant, and offers EU data residency for customers who require it. All data is encrypted at rest and in transit.
What support tiers does Navigent offer?
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Solo plans include email support with a 24 hour response time. Pro plans add priority chat support, and Agency plans include a dedicated customer success manager.
How long does Navigent onboarding take?
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Most customers are sending their first campaign within 30 minutes thanks to guided setup and pre-built ICP templates. Agency customers receive a personalized onboarding session at no extra cost.
Can I switch plans at any time?
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Yes, you can upgrade, downgrade, or cancel from your billing settings at any time. Prorated credits are applied automatically on upgrades.
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